Business dealings with Verizon are a plethora of errors that compound upon each other, and trying to get them resolved with their business office is a nightmare. Originally I signed up for a "package" of internet, Fios-TV, and telephone for a fixed monthly fee that was supposed to be good for a year. For the first several months, after I paid my bill I was informed of a bookkeeping error and billed an additional amount. I always paid these "extra" amounts, but was confused over actual costs. After more than half a year of thi... read full review »