I have asked numerous times to have my payment reduced to lower amount or the interest rate capped and to no avail. They advertise on their website for auto refinancing but when you go into that site and call that number that is given they tell us we don't do refinancing. I ask them "Then why do you have it advertised on your website? Shouldn't that be taken out?", they reply saying "Oh I don't know it always has been there I don't know why!" They are not willing to work with anyone and when you have no... read full review »