A few weeks ago, I ordered a pair of duty boots through their new website, botachdefense.com. Within a few days, I received a shipping notification. So far, so good. So I go to their website a day or two later to see if they had added the UPS tracking number - after all, the link on their homepage says "Track order". The order page simply said that my order had shipped or "had reached the final stages of processing". Well, which is it? So I emailed customer service twice, and received no response. After my third email... read full review »