I can say that there WERE come employees working for Platinum Rewards that were shady employees. Trying to say that they are working for the credit card company but I can say that in the past couple of months Platinum has done everything they can do to get those people out of there. You will never hear someone calling from Platinum saying that they are calling FROM the credit card company. The opening line is usually "Hello Bob..Hi Bob this is Billy calling from Platinum Rewards IN REGARDS to your Visa ending in 1234. The reason for my... read full review »