I bought a Trane Heating and Air-conditioning unit from your company in March of 2002. At that time I purchased the extra warranty. The heating unit goes out just about every year, and every year I call Sears and every year they have gave me a hassle about the warranty. The warranty clearly states (Heat Cool and Condenser). The repairmen have come out and repaired the unit several times with no charge, but this time I was informed from the repairman if he came to my house he would have to charge me a fee. I refused the service because I... read full review »