Here is the conversation, live chat below. I was told it was no problem to set up service and got strung along so far before being told they can't give us service in our building that I cannot return the modem and am told they are at no fault for this? Controls for Assisted Support Yes No Live Chat Connected Status: Analyst Br is here and your issue status is: working Problem: Hi there, we have been trying to get activated for over 2 months now but our building... read full review »