3/8/10 I sent my Hamilton Khaki quartz watch back to the Swatch Group for replacement of a broken crystal in early January, 2009. The watch was purchased new in the late 1990s, and was off the 5 year warranty, but I wanted to have the watch properly re-sealed and the vacuum restored inside the case. After speaking to them on the phone, I was told to send the watch for a repair estimate. I sent it, in its original box, with the original warranty and dealer purchase information. Mistake! I got an estimate back by email, and then by regular... read full review »