I Called Trend Times' Customer service department to return an item I wasn't pleased with. At the first call, I was told by an answering service that I could only leave a message and CS would call back within 24 hours. They did not call back. I tried again in two days and did reach a CS representative. I tried to explain my reasons for wanting to return the item but was interupted frequently and received a very hostile response--in short, they would not accept a return because item was used (I tried to contact them, initially, within... read full review »