On 1/4/10, I sent a gas fireplace in original store packaging from a UPS Store in Mundelein, IL to my home address in California. I purcased insurance for a declared value of $700 and checked the box marked "Breakable" on the order form. UPS never delivered the box. When I called the UPS Store to inquire about it, they informed me that the package had been severely damaged and sent to a Damage Inspection Facility. Then, I filed a claim for the damages through the Mundelein UPS Store. On February 22, 2010, the Mundelein UPS store sent... read full review »