I took my (fairly) new Toshiba Laptop to the Geek Squad to have a virus removed, with all the confidence in the world that this well known company could solve my problems. From all I've heard of this company it made all the sense in the world to go there. I took it in on a Tuesday and over a WEEK later I still hadnt had my machine back. I had to call the store to see when I could get my fixed computer, they tossed around the phone from person to person as though they were playing hot potato and I finally spoke with a "member of... read full review »