March 8, 2010 American Medical and Life Insurance Company c/o Fraud Special Investigation Unit 8 West 38th Street, Suite 1001 New York, New York SUBJECT: Appeal Process RE: Letter of grievance I have never written a letter of grievance before but felt this matter should be addressed. In mid-October, 2009, I called and spoke with Tom & Carol, insurance agents employed by First Choice (800) 688-5167. At that time I was seeking an individual medical insurance policy, because my Cobra policy would be ending on... read full review »