In September, 2009, they misrepresented themselves as being a GMC auto warranty company. When I received their plan, I discovered they were not representing GMC. They agreed to refund my $295., I sent the proper request by mail and fax. Everytime I contacted them, the refund would be done in two weeks. All they were doing was putting me off for the 60 day limit that the bank has to dispute a charge. Now, they don't answer the phone, they send me directly to a voice mailbox that is full and hangs up. Beware! read full review »