I have been a customer of verizon wireless for over 10 years and have 5 phone lines- in the past I have experience quality customer service but have recently found that their customer service is no longer a quality product. Below is a synopsis of what I have experienced- fustrated and fed up I think its time to switch to another carrier, so much for my loyality. Two weeks ago, I started to experience issues with my Blackberry 8330. I called the 800 customer serivce number and was told that my phone was still under warranty and that I could... read full review »