We purchased 4 tickets for an event at HSBC arena (Buffalo, NY) through Tickets.com (CLEV 37713587) The purchase was made online May 31, for an event on June 25 (2009). We requested US mail delivery. To date (June 23) we have not received tickets. In calling 800-352-0212 the only resolution made available was to pick up new tickets at the "will call" window on the night of the event. Customer Service (Brianna & Sean) would not credit the service charge associated with the ticket service. Our purchase of tickets online is for... read full review »