After only approx 2 months our USB wireless stick broke (a thread held it on to the inside) and we called for warrenty repair. Were told by the lady at the call center that it wasn't under warrenty (she couldn't see the device over the phone!). All she was supposed to do was send us an envelope to mail to the warrenty department (that's the instruction on the warrenty card). Anyway, we found out then if you don't send this "envelope back within 15 days they charge you $150. That's not on the warrenty info! Anyway... read full review »