I have Verizon DSL internet service. Mysteriously, on June 12, the download speed dropped dramatically. I gave it a couple of days to resolve, did some troubleshooting at my end in the meantime, and on June 14 I called Verizon technical support. The support team always wants the problem to be at my end. It MUST be my computer. But I explained that I have three computers and they are all seeing slow internet speed. So we begin a test of my equipment - router and modem. The Verizon tech support person took over my computer... read full review »