Not only did they fail to send me the $50 rebate they promised over 3 months ago, it has been a nightmare dealing with their customer service (in the Philippines & in their local service centers). When I went to make my first payment online ($40), their system was down, so I called in. After explaining the problem they took my payment by phone and yet still charged a $5 service fee. The next month I had the same problem, so I went to make a payment in person & was again charged a $5 service counter fee, but when I got home... read full review »