I had Qwest for my home phone serve and internet service and DirecTV for my television. In December 2009, I switch and bundled with Comcast saving me $40 per month. I called both DirecTV and Qwest to determine what equipment, if any, needed to be turned in. I was told that Qwest needed me to send in my OLD (9 years old) modem and power supply, but that they would send me the prepaid label. Once I got the prepaid label, I put the modem and power supply in a box and shipped it out UPS. Qwest said they never got the Modem and power supply and... read full review »