I made the mistake of tryng this product and was unable to cancel until now- I have found a number to call to cancel. You must have the order# which is sent to you via an e-mail. the number to call is 1-866-320-0038. You must use the first 1 or you do not get a person. Hope this help everyone. Also make them give you a cancellation number so you know they actually completed the task. read full review »