My company was contacted by RYPO asking to update information for an existing account that is up for renewal. I asked at that time if the renewal was free and I was told "yes" so I updated my information by asnwering "yes" to the sales rep's questions. Today my office received a letter from a collection agency stating we owe $500 and if we do not pay then legal action will be taken against us. I contacted the company and spoke to Ray Platel, a collection agent. He began to play the recorded conversation that was completely... read full review »