Have had MJ 2 years ... in all that time have successfully made about 20 calls, most of which had horrible sound quality or dropped before I was finished with the call. Customer service is infuriating ... most polite, but they have no knowledge or substance and do NOT fix the problem. I've spent more hours with customer service than I was ever able to spend in conversations using the phone. Customer service laps 5-8 minutes between responses to what I type!!! I've read some responses to complaints from people saying it work... read full review »