For six hours today, I was given the run-around for a phone defect not caused by me. I went to my local AT%T store. They told me to call a warranty number. I called the warranty number; they told me to go back to the store. I went back to the store. They said that they can see the notes by the warranty representative but would not help me. In essence, they told me that there was no truth in what the warranty department had written and told me. I told them that all of the departments were under one company: AT&T. AT&T needed to work out... read full review »