They neglect to tell you that their refund period starts when they receive your proofs, not the date your proofs refer to as your relocation date. Also, they take $75 off the top as a penalty for cancelling the contract. So I lost about $140 by signing up; my relocation occurred faster than I thought. BEWARE! BEWARE! Their managers will not tell you this info--I had to find it out the hard way. I reported them to BBB, but they refused to deal with me to make me a satisfied former customer. read full review »