I ordered a computer December 17 2009, and I still waiting. Dell sent a mouse and computer case two days after I placed my order. And started billing me right away. I called dell and told them I don't need the case and mouse until I receive the computer. Now I am trying to return the case and mouse, I can't get to respond. Who knows when or if ever, I will receive the computer. When I talk to someone at Dell they never do as promised. My advice to anyone who wants to order a dell is don't. read full review »