"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Diamond Resorts Very Unresponsive)

Diamond Resorts International
Gail Ryff March 16, 2010
I wrote Diamond on March 6, 2010 with no response asking them to transfer maintenance fees to San Luis Bay Inn. This was after I was told they were not yet transferred by Fairfield Management Resort. I paid club dues not recognizing until today Diamond collects maintenance fees for all locations except San Luis Bay Inn. I verified my account with Diamond showed $0 in maintenance fees dues in addition to club fees believing they were paid. Their site indicates they collect both. Nowhere on their site dso they indicate this policy is not... read full review »
Filled under: Travel Location: United States

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