The company promised a 100% refund of the fees paid should the Attorneys efforts to negotiate a plan with the Client's lender prove unsuccessful. They are very hard to contact during the negotiation process and when their efforts to negotiate failed they did not give us back our money ($2, 295.00). The only communication we got was that they received our refund request and would be responded by February but then when we followed it up through e-mail, and by mail, there was no response. Their phone does not work anymore. read full review »