"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (EdwL95)

Lane Furniture
EdwL95 March 21, 2010
I inherited a 1931 lane cedar chest a few months ago. As it needed some reconditioning, I started searching for parts. I needed: a lock mechanism, some trim weather stripping and hinges. After scouring the net, a furniture restorer told me to contact Lane directly. BIG MISTAKE. The customer service people were surly and acted as if I was wasting their time. I finally got the hinges and trim ordered and had to pay for that. The lock mechanism was free as the old style had caused injuries in the past. 2 weeks late a box... read full review »
Filled under: Home & Garden Location: United States

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