On 3.20.10 . .I was offered an upgrade for local channels, to which the tech, came and did what he had to do to set up the system . . .3.22.10 . . . while setting up the system . .((second time they upgrade since I been having directv)) . .they have once again messed up my system . . I have called once again Service Dept., and they only thing that it seems that they have been though to do . .is apologize !! which is BS. I work in Customer Service and I dont apologize . .I get things done. So the 2nd set up is messed up . . they can't do... read full review »