I was in MJ tech support chat box for about the 100th time in 2 years. I went there again today here is the exact text- Sonny: Hello, how may I help you? billie: hello billie: yesterday i talked to an agent named amelia Sonny: Hello Billie billie: this is what i told her I have had my MJ almost 2 years...in those 2 years I've spent hours in this chat box trying to get it to work correctly...it never does, sometimes it works, most times not. Now it has started something totally different...people call and I can't understand... read full review »