We were also promised valid leads with an easy way to be credited for invalid leads. Thus far Reply.com has ignored most of my credit requests and continued to charge our credit card after written cancellation. Their customer service people contradict each other, give incorrect information, and do absolutely nothing to follow up my many complaints. They have charged us almost $1000 in wrongful charges and do not respond to my complaints. The verbally stated credit and cancellation policy is not carried out once they have your credit card, and... read full review »