My name is Mark Mearin and I went to visit a family member who resides in a group home. Due to the Bay Bridge being out I was unable to get to the airport on time to come home. I called exspedia and told them my name was Mark Mearin and gave them my confirmation info and the situation with Bay Bridge being out. They would not honor the tickets I had already bought and basically told me I could rent a car, take a bus or buy another plane ticket. Had to purchase 2 one way tickets just to get home when I had already purchased round trip tickets. Good job, expedia. read full review »