"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Robert Charles Blanchard)

Ancestry.com
Robert Charles Blanchard March 22, 2010
Good luck trying to get them to stop billing you. You have to call 1-800 and plead your case to a customer service rep. If you are lucky they will stop charging your credit card or billing you. The call has to be made at a certain time of day, day of the week, and a certain number of days before expiration of current billing period. The service itself is pretty good. It's just such a pain to cancel, worse than AOL, that I would not consider re-subscribing and cannot recommend the service. You should be able to cancel from the Web site. read full review »
Filled under: Websites Location: United States

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