I ordered cigars frm this company because they offered me free shipping and 10% off my order. I placed the order via online chat and dealt with a representative that new nothing about their offers. she was trying to sell me $4.95 shipping when the offer was for free shipping. It was right there on their home page! Well 11 days later, no cigars. So i put my order number on their tracking link only to find out that my order was never placed! When i spoke to them, all they said was sorry we will send it out with free shipping. No kidding!... read full review »