Two instances of incompetence within the Verizon/VerizonWireless company particularly in their billing and customer service areas. First instance. Had Verizon home phone, dsl and tv (directv), wanted to get rid of my home phone so switched to their FIOS plan with just the tv and internet service. August 1 I paid my phone, dsl and directv bill to verizon, august 30 I switched plans. The following month 2 things happened. Directv called to say they hadn't been paid for that last month and the verizon is saying I owe for that months of... read full review »