Tracfone is a horrible service. Their customer support people do not speak english very well and it takes hours to get get them to understand you. It also takes hours of being put on hold before you talk to them, and even more hours as you are talking to them. They gave me a free fone 2 years ago and ever since then I have never, repeat never been able to add minutes with a card. Every single time it took a call to their customer service and hous of being put on hold. They said they would correct the problem but after 2 years I am tired of waiting. Do not, I repeat do not ever consider getting a tracfone !!! read full review »