This morning, after a month of harassment about a non-returned cell phone, I get a call from Allison Employee# AL2298089 at Sprint (The POSTER CHILD for Sprint Bad Service is she)to tell me that in fact they had located the returned cell phone. Then she proceeded to go on about all the work she had yet to accomplish in an effort to secure a refund for me of the erroneous $345 charge which Sprint had charged me. She had to email this department and email that department and she would be back to me in a few days as soon as she had made any... read full review »