As a long-time user of TurboTax, at least 11 years, I have finally had enough. This year I was only able to e-file three returns (five are supposedly included in the price) before the software cut me off, saying that I had already filed five. Customer support said, "sorry, we hear that there is a problem with that but there's nothing we can do other than tell you to print and file by mail." My attempts to be reimbursed for the e-file fee after redoing the return online with another provider were ignored; responses to email... read full review »