I have been working with CitiBank since January of 2010 to modify my loan. I have submitted my paperwork with them twice and we are now in April and have yet to get a response from them. I keep being told that all the paperwork is submitted and each representative keeps telling me to call back and that it will be going to the underwriter in 10 days. They also continue to tell me that they can't really do anything for me except to continue to call. I called a manager today and her response was "I see that you have been calling, I... read full review »