Worst service ever. Never quite functional. Pay for on demand, it never works. Box constantly fails. 4 years and 6 boxes - hard when you have a full time job. $150 per month for this crap service which is a monopoly. If you can do anything about Time Warner Cable NYC please help. They do nothing to help you, rudest customer service imaginable, worst service imaginable. Basically a theft job. Can someone start a class action lawsuit? read full review »