I just bought an outdoor wall sconce "Augusta 3 - Light Wall Lantern P5912-80" and it arrived with a broken glass. Okay things happen, no problem. I had my wife call their customer "disservice" number to let them know. She never received a call back. That evening I had an e-mail, stating that they received the complaint and were now looking into whether the glass could be replaced by the manufacturer or not, and that they would let me know. Well, finally 6 days later I was told that they were sending a new gla... read full review »