We purchased what we thought to be a very nice surround sound about a year ago and have been able to use it for about a month total. It has broken 3 times and has been sent in three times to be repaired by LG with no results. The last time that we received it back it was broken on arrival, they didn't even fix it when it was sent in. We then call to get a refund or something equivalent and we are told they need our receipt when we sent in with the original unit to be fixed. (Our mistake for not making a copy). They then expected us to... read full review »