My husband purchased my wedding set from Hurst Fine Diamonds in 1999. Over the weekend, the center stone fell out and we were unable to find it. We took the ring in as it is suppose to have a lifetime warranty. Hurst said that because their computer system "crashed" they no longer have any information on our purchase or on the inspections that were done. We were able to provide them with the appraisal paperwork which they do in store. That wasn't good enough to prove anything and they refused to assist us. We called the VP for... read full review »