My husband and I ordered several faucets and soap dispenser from Homecenter.com . One of the faucets was too large. We followed Homecenter's instructions to the letter: We requested and received an RGA #. We shipped the faucet back to the address Homecenter instructed. The faucet was delivered to that address on January 7. 2009. It is now JULY 31, 2009, and Homecenter has not credited a dime to our credit card company. These people are crooks. Wish I had read all the negative reviews BEFORE purchasing from them. Never again. read full review »