On March 15th, I ordered a package from an online retailer who I won't name here, lest they sue me for defamation for being associated with a company as horrible as FedEx. Due to a glitch, the package ended up heading to my old address, which had been on file with them. I emailed customer support and they corrected it before the package even went out. "Awesome, " I thought, "Customer service that's both fast and effective". Obviously, though, that's where this retailer and their shipping company, FedEx... read full review »