We received official letter from Time Warner dated March 26, 2010 stating: "To avoid losing your package savings, please call us right away so we can find the perfect new package for you." "Our new Price Lock Guarantee offers have many new benefits...at no additional charge". So, I called in today and was told: 1. I can't call in now even though they stated in the letter to 'call us right away'. I was told I have to call back within 30 days before or aftre contract expiration date which is May 9th. She... read full review »