I too have grown frustrated and disgusted with American Airlines. I have to wonder what deal or under the table kick back has to be going on with SATO since they seem insistant on booking American Airlines time after time for what seems to me to be an overwhelming majority of travel between the US and Europe. My father worked for TWA before it was bought out by AA. I remeber the high level of service and quality they held themselves to even after the strike. So when we were first flying AA I was excited. Unfotunately AA has grossly failed... read full review »