We've had our HP Photosmart 6150 in our home office for several years and overall have been very happy with it. However, last night we had a paper jam, which my husband tried to clear. A small piece of the paper tore off and there's no way to access where the paper fragment is. I talked to the tech at our local HP authorized service center only to find out that they cannot service our printer. Now because it's out of warranty, we have to ship it to HP at our expense, pay for them to take it apart and remove the paper fragment... read full review »