The following is a transcript of your chat session. General Info Chat start time Feb 4, 2009 9:54:42 AM EST Chat end time Feb 4, 2009 10:11:47 AM EST Duration (actual chatting time) 00:17:04 Operator Mark-SS Chat Transcript info: Welcome to Immediate Support. An online representative will be with you shortly. You are number 2 in the queue. Your wait time will be approximately 0 minute(s) and 2 seconds. Thank you for waiting. info: You are now chatting with 'Mark-SS' info: Your Issue ID for this chat i... read full review »