I purchased an electric remote control truck as a birthday gift for my grandson. When it arrived, it was damaged inside its original box (not due to delivery). It was mailed back to Hobbytron the next day and they received it. Trying to call them is next to impossible. Most of the time they don't answer the phone at all and tell you to leave a message. Both my daughter and I have left detailed messages to no avail. They never returned any calls and their chat line has always said "offline." My daughter did get through one time and... read full review »