We went to a time share presentation and as a gift received a trip with Certs, Inc. We followed ALL of the instructions and payed 2 seperate deposits in the form of Postal Money Orders, we chose 2 dates and never heard anything. I requested a FULL REFUND of my money several weeks ago as we are not able to travel (if we ever get the dates) and have heard NOTHING. Their phone # always goes straight to their voicemail and their website is down! This company is totally fruadulant and I will be filling complaints to the BBB. THey have >$100 of mine that I want back. This is so very frusterating! read full review »